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Privacy Policy

Lakeshore Pools & Hot Tubs  respects the privacy of your personal information (“Personal Information”) and is committed to protecting your Personal Information. This privacy policy (“Policy”) describes what Personal Information is collected, used and disclosed by Lakeshore Pools & Hot Tubs in the course of providing our services (“Services”). This Policy applies to any interactions we have with you on our website or when you otherwise interact with us or receive a communication from us. In this Policy, “we” and “our” means and refers to Lakeshore Pools & Hot Tubs, and “you” and “your” means or refers to any person who visits or uses our website or Services, contacts us or delivers Personal Information to us. By using our website or Services, you agree to the collection and use of information in accordance with this Policy.

Collection of Your Personal Information

Personal Information means information about an identifiable individual. The Personal Information we may collect from a person when they use our website, send us an email, or otherwise use our Services may include, but is not limited to, the individual’s:

  • name
  • email address
  • phone number
  • physical residence address
  • credit card information
  • debit and bank account information

In order to provide you our Services, we may also collect other, non-personal information from you.

Use of Your Personal Information

We may use your Personal Information to provide you with our Services, including:

  • contacting you regarding orders and/or quotes placed or entered into the website, whether via phone or electronically
  • billing you and sending you invoices
  • maintaining and improving our Services
  • providing you with customer service
  • providing news and information we think will be of interest to you
  • enforcing our legal rights and remedies
  • responding to your inquiries and administering our website.

We will only use Personal Information for the purpose for which the Personal Information was submitted to us or to evaluate the effectiveness of this website.

Personal Information will be retained as long as it is required for the identified purposes. We will act in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) to dispose of your Personal Information from our records when it is no longer required. Should you wish to have your Personal Information removed from our records, please contact us using the platform at the following link: Request Data Removal


We may disclose Personal Information to third parties that provide services or products to us, such as software and computer service consultants and those that facilitate payments. These third party service providers may be outside of Canada and are only given the information they need to perform their specific functions. These third party service providers must also agree to protect your Personal Information in accordance with applicable privacy laws. We do not authorize any third party service providers to use your Personal Information for their own purposes.

In addition to the disclosures reasonably necessary for the purposes identified above, we may disclose your Personal Information to the extent that it is permitted or required to do so by law.

We do not sell your Personal Information for any purpose.

Website Use and Cookies

Lakeshore Pools & Hot Tubs


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